New Technology Shows Lane Stadium Seating Online
Virginia Tech football season ticket customers will have a chance to choose their own seats as part of this new plan by utilizing a web-based service provided by the Athletics Department.
The new technology provides customers who have purchased season tickets with a login ID and password for a dedicated website for Lane Stadium seating. From this website, members can see available seats, view panoramic diagrams, check available parking lots, and choose their seats and parking personally at their appointed time in the spring of 2012.
Ticket purchasers can monitor what seats are available before their selection appointment occurs, and easily choose seats and parking that reflect their preferences. The website updates seats in real time so that customers may accurately track availability.
The technology has been used successfully by other major university programs and promises to make the process easier, more transparent and more convenient for Hokie fans.
How the New Technology Works for Ticket Purchasers
The Athletics Department will launch its new seating and parking website well in advance of the 2012 seat selection process. Customers will have the opportunity to navigate the site, become familiar with how it works, and ask questions of staff members well before seat selections in April - June 2012.
The benefits deadline for establishing Hokie Club membership rank is December 31, 2011. The deadline for ordering tickets is March 2, 2012. Shortly thereafter, each patron will be given an individual appointment time for seating based on their Ladder ranking and an individual appointment time for parking to those qualifying Hokie Club members based on their point priority ranking. All patrons on Steps #2 - #4 of the Ladder will receive a letter notifying them of their selection time where they will have an opportunity to select their seats either (1) through the new online selection process, (2) via the phone with a Hokie Club/Athletics Ticket Office representative or (3) in person at Lane Stadium.
All other patrons on Steps #5 - #14 of the Ladder will receive a letter notifying them of their selection time where they will have an opportunity to select their seats either (1) through the new online selection process or (2) via the phone with a Hokie Club/Athletics Ticket Office representative.
By utilizing this new technology, patrons will be able to take ownership of their seating and parking assignments. Each customer will be able to establish his or her own preferences (low or high, East or West side, aisle or middle, etc.) and choose accordingly.
Note: A separate announcement will occur when the selection website is available for viewing. At that time, members will be provided with information on how to use the site. Appointments will not be set until after the March 2 ticket order deadline.